Post-Pandemic Recovery of Dental Services in Ontario: Implications for London Practices

The dental industry in Ontario has made a strong comeback since the disruption of the COVID-19 pandemic. After several years of shutdowns, limited capacity, and staffing shortages, dental offices across the province are not only recovering but surpassing pre-pandemic productivity levels. According to Statistics Canada data reported by Oral Health Group, Ontario’s dental sector recorded a 13.1 percent increase in job growth in 2023, marking one of the most significant rebounds in Canada’s healthcare services market.

For local clinics in London, Ontario, this recovery brings both optimism and opportunity. The surge in dental appointments, rising employment, and renewed patient demand signal a vibrant market that is stabilizing and expanding. It also presents a chance for general dentists to strengthen their community presence and attract patients searching for a reliable “dentist near me” after years of deferred care.

A Return to Normalcy After Unprecedented Disruption

When the pandemic began in 2020, dental services were among the most heavily impacted areas of healthcare. Many practices were temporarily closed, and elective procedures were postponed for months. Even after reopening, clinics had to operate under strict public-health protocols, limiting patient volume and increasing operational costs.

By mid-2022, however, Ontario’s dental industry began showing signs of sustained recovery. Oral Health Group’s 2023 report highlighted that dental offices not only returned to normal patient levels but also recorded higher productivity compared to 2019. The same report noted that the industry contributed $851 million more in economic output than before the pandemic, driven by a surge in both employment and patient visits.

This turnaround reflects pent-up demand for routine care. During the lockdown years, thousands of Ontarians postponed checkups, cleanings, and restorative procedures. Now, as confidence in in-person healthcare has returned, patients are catching up on overdue treatments and prioritizing preventive dentistry once again.

Employment and Economic Growth in the Dental Sector

The 13.1 percent job growth in Ontario’s dental industry represents more than recovery—it signals expansion. Clinics are hiring hygienists, dental assistants, and administrative staff to accommodate rising patient volume. This hiring trend is particularly visible in mid-sized cities like London, where an increasing number of residents are resuming regular visits and seeking both general and specialized dental care.

Statistics Canada data show that dental employment growth outpaced the average across the healthcare sector in 2023, highlighting dentistry’s resilience and adaptability. This recovery has also created opportunities for new graduates entering the workforce and for existing practices to expand service offerings.

For the local economy, the impact is tangible. Every new dental hire contributes to job stability, consumer spending, and neighborhood development. As dental offices grow, they also support related industries such as suppliers, labs, and local businesses strengthening the broader economic recovery across Ontario.

Changing Patient Behavior and Renewed Awareness

One of the most notable outcomes of the pandemic period was the public’s renewed awareness of personal health. This awareness has extended to oral hygiene, with many Ontarians realizing that dental care is not just aesthetic but essential to overall health.

During the pandemic, delayed cleanings and untreated cavities led to a rise in dental issues, including gum inflammation, sensitivity, and cracked teeth from stress-related habits such as clenching or grinding. Now, patients are returning to their dentists with a greater appreciation for preventive care.

In London, clinics report an increase in bookings for comprehensive exams, professional cleanings, and cosmetic treatments. More patients are also investing in restorative procedures like crowns and implants, often motivated by the idea of improving long-term wellness and confidence after a difficult few years.

This behavioral shift benefits general dentistry practices that focus on education, transparency, and patient comfort. By emphasizing preventive treatment and clear communication, local dentists can build loyalty with patients who are eager to maintain their health more proactively.

Technology and Efficiency in a Post-Pandemic World

Another driver of Ontario’s dental recovery is the acceleration of technology adoption. Many practices that were forced to innovate during lockdowns have maintained digital tools to improve patient experience.

Online booking systems, automated reminders, and digital payment options have become standard. Virtual consultations—once a temporary solution, now help triage patients efficiently and reduce unnecessary office visits.

In addition, infection-control investments made during the pandemic have enhanced overall clinic safety. Patients now expect and value these high standards of cleanliness, viewing them as part of quality care.

In London, Ontario, many dental offices have used this period of renewal to modernize their spaces and integrate new technology such as digital radiography, same-day crowns, and 3D imaging. These improvements align with evolving patient expectations and position local practices competitively in the market.

Opportunities for Local Dental Practices

For dentists near London, the post-pandemic rebound presents an important opportunity to reconnect with the community. As more residents search for “dentists near me,” practices that focus on accessibility, patient education, and preventive care can stand out.

Expanding hours, offering flexible financing, and emphasizing wellness-oriented services can help meet the needs of both long-time patients and newcomers who have recently moved to the region. In addition, collaboration with local businesses, schools, and healthcare providers can strengthen referral networks and enhance community visibility.

The broader recovery also offers potential for growth. Practices that invest in staff training, technology, and patient experience are better equipped to handle rising demand and build resilience for the future.

Conclusion

The post-pandemic recovery of dental services in Ontario is more than a return to normal—it is a period of transformation. The 13.1 percent job growth in 2023, reported by Oral Health Group, reflects a revitalized industry responding to renewed patient trust and increased demand.

For London, Ontario, this resurgence means local dental practices have the opportunity to lead in accessibility, innovation, and community care. As patients return to routine checkups and preventive visits, local dentists are poised to play an even more vital role in shaping a healthier, more connected future for their city.